Terms and Conditions

Introduction

This contractual document shall govern the General Conditions for the purchase of products (hereinafter, the “Conditions”) through the website jorgerevilla.com, owned by JORGE REVILLA S.L. under the trade name JORGE REVILLA, hereinafter referred to as the PROVIDER, whose contact details also appear in the Legal Notice of this Website. These Conditions shall remain published on the website and available to the USER for reproduction and storage as confirmation of the contract and may be modified at any time by JORGE REVILLA S.L. It is the USER’s responsibility to read them periodically, as those in force at the time of placing orders shall apply. JORGE REVILLA S.L. shall archive the electronic document formalizing the purchase and make it available to the USER upon request. Contracts shall not be subject to any formal requirement except in cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.

Acceptance of this document implies that the USER:

  • Has read, understood, and comprehends what is stated herein.
  • Is a person with sufficient legal capacity to contract.
  • Assumes all obligations set forth herein.

These Conditions shall have an indefinite validity period and shall apply to all purchases made through the PROVIDER’s website. The PROVIDER informs that the business is responsible for and aware of the legislation in force in the countries to which it ships products and reserves the right to unilaterally modify the Conditions without affecting goods or promotions acquired prior to such modification.

Identity of the contracting parties

On the one hand, the PROVIDER of the products contracted by the USER is JORGE REVILLA S.L., with registered address at C/ LA PALOMA 29 09003 BURGOS (BURGOS), Tax ID (NIF) B09323510, and customer service telephone number +34 947274040. Registered with the Mercantile Registry of Burgos, Volume 370, Folio 161, General Section F-221, Sheet BU-5656. On the other hand, the USER, registered on the website with a username and password, for which they assume full responsibility of use and custody, and who is responsible for the accuracy of the personal data provided to the PROVIDER.

Purpose of the contract

The purpose of this contract is to regulate the contractual sales relationship arising between the PROVIDER and the USER at the moment the latter accepts the corresponding checkbox during the online contracting process. The sales relationship entails the delivery, in exchange for a specific price publicly displayed on the website, of a specific product.

Correction of data

When the USER identifies errors in the data published on the website or in documents generated by the contractual relationship, they may notify shop@jorgerevilla.com so that JORGE REVILLA S.L. may correct them as soon as possible. The USER may keep their data updated by accessing their user account.

Contracting procedure

To access the products or services offered by the PROVIDER, the USER must be of legal age or an emancipated minor and may register through the website by creating a user account or purchase as a guest. The USER must freely and voluntarily provide the required personal data, which will be processed in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), as detailed in the Legal Notice and Privacy Policy of this website. The USER shall choose a username and password and agrees to use them diligently and not make them available to third parties, as well as to notify the PROVIDER of any loss, theft, or unauthorized access so that immediate blocking can occur. Once the user account has been created, pursuant to Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure shall follow these steps:

  1. General contracting clauses.
  2. Shipping and delivery of orders.
  3. Right of withdrawal.
  4. Complaints.
  5. Force majeure.
  6. Jurisdiction.
  7. General terms of the offer.
  8. Price and validity period of the offer.
  9. Shipping costs.
  10. Payment methods, fees and discounts.
  11. Purchase process.
  12. Severability and suspension or termination of the contract.
  13. Warranties and returns.
  14. Applicable law and jurisdiction.

1. GENERAL TERMS AND CONDITIONS OF CONTRACT

Unless otherwise agreed in writing, placing an order with the PROVIDER shall imply acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER unless expressly accepted in advance and in writing by the PROVIDER.

2. SHIPPING AND DELIVERY OF ORDERS

The PROVIDER shall not ship any order until payment has been verified. Shipments of goods shall generally be made via COURIER (Nacex, UPS, FedEx), according to the destination freely designated by the USER. Shipment shall be carried out once the availability of the goods has been confirmed and payment of the order has been verified. Delivery time shall be between 2 and 10 working days, depending on the destination location and the selected payment method. The estimated shipping and delivery date will be provided prior to order confirmation.

Failure to execute the distance contract

The PROVIDER shall not assume any liability when delivery of the product or service cannot be completed due to false, inaccurate, or incomplete data provided by the USER. Delivery shall be deemed completed at the moment the carrier has made the products available to the USER and the USER, or their delegate, has signed the delivery receipt document. The PROVIDER shall be liable to the USER for any lack of conformity existing at the time of delivery of the order. The USER may, by means of a simple declaration, demand correction of such lack of conformity, a price reduction, or termination of the contract. In any of these cases, the USER may also claim compensation for damages where appropriate. The USER shall have the right to suspend payment of any outstanding portion of the purchase price until the PROVIDER fulfills its obligations under this contract. It is the USER’s responsibility to verify the products upon receipt and state any justified reservations or claims in the delivery receipt document.

3. RIGHT OF WITHDRAWAL

The USER has a period of fourteen calendar days, counted from the date of receipt of the product or from the conclusion of the sales contract if it concerns the provision of a service, to exercise the right of withdrawal, regulated in Article 102 of Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws (hereinafter RLD 1/2007). If the PROVIDER fails to comply with the duty of information and documentation regarding the right of withdrawal, the withdrawal period shall end twelve months after the expiration date of the initial withdrawal period, pursuant to Article 105 of RLD 1/2007. The right of withdrawal shall not apply to contracts referred to and listed in Article 103 of RLD 1/2007.

Any return must be communicated to the PROVIDER by requesting a return number via email at shop@jorgerevilla.com, indicating the corresponding invoice or order number. The return must be made using the original delivery packaging. Once the USER has received the return number, they shall send the product to the PROVIDER, indicating this number in the shipping letter, with transport costs borne by the USER, to the address of JORGE REVILLA S.L., C/ LA PALOMA 29, 09003 BURGOS (BURGOS), Spain.

4. COMPLAINTS

Any complaint that the USER deems appropriate shall be handled as quickly as possible and may be submitted through the following contact details: Postal address: JORGE REVILLA S.L., C/ LA PALOMA 29, 09003 BURGOS (BURGOS), Spain. Telephone: +34 947274040. Email: shop@jorgerevilla.com.

5. FORCE MAJEURE

The parties shall not be liable for any failure due to force majeure. Fulfillment of the obligation shall be delayed until the force majeure event ceases.

6. JURISDICTION

The USER may not assign, transfer, or transmit the rights, responsibilities, and obligations contracted in the sale. If any stipulation of these Conditions is considered null or impossible to fulfill, the validity, legality, and enforceability of the remaining provisions shall not be affected or modified in any way. The USER declares having read, understood, and accepted these Conditions in their entirety.

7. GENERAL TERMS OF THE OFFER

All sales and deliveries made by the PROVIDER shall be understood to be subject to these Conditions. No modification, alteration, or agreement contrary to the Commercial Proposal of JORGE REVILLA S.L. or to what is stipulated herein shall have effect unless expressly agreed in writing and signed by the PROVIDER, in which case such specific agreements shall prevail.

8. PRICE AND VALIDITY PERIOD OF THE OFFER

The prices indicated for each product or service include Value Added Tax (VAT) or other applicable taxes. Unless expressly stated otherwise, these prices do not include shipping, communication, handling, or any additional ancillary services related to the purchased product. The applicable prices for each product are those published on the website and shall be expressed in EURO and UNITED STATES DOLLAR. The USER acknowledges that the economic valuation of some products may vary in real time. Before making the purchase, the USER may check online all budget details: items, quantities, price, availability, shipping costs, charges, discounts, taxes, and the total purchase amount. Prices may change daily until the order is placed. Once the order is placed, prices shall remain fixed regardless of product availability. Prices shall be valid except for typographical errors. Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered USER or the company name provided at the time of placing the order. This invoice shall be sent in paper format together with the purchased product. If the USER wishes to receive it by email, they must request it through the means made available by the PROVIDER and may revoke this decision at any time. For any information regarding the order, the USER may contact the PROVIDER’s customer service telephone number +34 947274040 or via email at shop@jorgerevilla.com.

9. SHIPPING COSTS

The prices published in the store do not include shipping, communication, installation, unloading, or complementary services unless expressly agreed otherwise in writing. Shipping costs shall be calculated when saving the shopping cart or quotation, as they depend on the weight of the products and the delivery address.

The maximum transport rates (VAT included) applied are as follows:

  • Mainland Spain up to 2 kg: €10
  • Mainland Spain over 2 kg up to 10 kg: €20
  • Mainland Spain over 10 kg: €30
  • Outside mainland Spain up to 2 kg: €50
  • Outside mainland Spain over 2 kg up to 10 kg: €100
  • Outside mainland Spain over 10 kg: €150

10. PAYMENT METHODS, FEES AND DISCOUNTS

The PROVIDER is responsible for financial transactions and enables the following payment methods:

  • Credit card
  • Bizum

The USER may use a discount coupon prior to finalizing the purchase if received from the PROVIDER.

Security measures

The website uses information security techniques generally accepted in the industry, such as SSL, secure pages for data entry, firewalls, access control procedures, and cryptographic mechanisms, all to prevent unauthorized access to data. To achieve these purposes, the USER agrees that the PROVIDER may obtain data for authentication of access controls. The PROVIDER undertakes not to allow any transaction considered illegal by credit card brands or the acquiring bank or that may damage their goodwill. The sale or offer of any product or service that does not comply with all applicable laws to the Buyer, Issuing Bank, Merchant, or Cardholder is prohibited under card brand programs.

11. PURCHASE PROCESS

Any product in our catalog may be added to the cart. The cart will display only items, quantity, price, and total amount. Once the cart is saved, taxes, charges, and discounts will be calculated according to the entered payment and shipping data. Carts have no administrative binding effect and serve only as a budget simulation with no commitment from either party. From the cart, an order may be placed by following these steps:

  1. Verify billing details.
  2. Verify shipping address.
  3. Select payment method.
  4. Place the order (purchase).

Once processed, the system immediately sends an email to the PROVIDER’s management department and another to the USER confirming the order.

12. SEVERABILITY AND SUSPENSION OR TERMINATION OF THE CONTRACT

If any of these terms and conditions are deemed illegal, void, or for any reason unenforceable, such condition shall be considered severable and shall not affect the validity and enforceability of any remaining conditions. The PROVIDER may, without prior notice, suspend or terminate the USER’s access to its services, in whole or in part, when the USER fails to comply with obligations established in this contract or any applicable legal provision, license, regulation, directive, code of practice, or policy. When the PROVIDER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect any other right, power, or remedy available to the PROVIDER.

13. WARRANTIES AND RETURNS

Warranties shall comply with the provisions set forth in the section entitled “Warranties and After-Sales Services” of Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

14. APPLICABLE LAW AND JURISDICTION

These Conditions shall be governed by and interpreted in accordance with Spanish law in matters not expressly established herein. Any dispute arising from the provision of the products or services covered by these Conditions shall be submitted to the courts and tribunals of the USER’s domicile, the place of performance of the obligation, or the location of the property if it is immovable.