1- Shipping methods and costs.
Shipping and costs in mainland Spain and the Balearic Islands.
Our courier service will deliver your items from Monday to Friday to the delivery address indicated when placing your order. The billing address and the delivery address may be different. PO boxes are excluded .
FREE: Purchases over €79 (standard shipping 2 to 4 business days)
€5.50: Purchases under €79 (standard shipping 2 to 4 business days)
€8: Express (next business day, for orders placed before 1:00 p.m.)
EUROPEAN UNION:
Portugal, France, Italy, Belgium, Netherlands, Luxembourg, Germany, Austria, Denmark, Ireland, Finland, Sweden:
FREE: Purchases over €149 (standard shipping 4 to 6 business days)
€15: Purchases under €149 (standard shipping 4 to 6 business days)
Express Shipping: €27 (2 to 4 business days)
Greece, Bulgaria, Czech Republic, Hungary, Poland, Romania, Estonia, Lithuania, Slovakia, Slovenia, Malta, Latvia, Cyprus.
FREE: Purchases over €249 (standard shipping)
€21: Purchases under €249 (standard shipping)
Express shipping: €57 (2 to 4 business days)
EUROPE NOT THE EUROPEAN UNION:
United Kingdom, Switzerland, Norway:
FREE: Purchases over €249 (standard shipping)
€35: Purchases under €249 (standard shipping)
Express shipping: €47 (2 to 4 business days)
Andorra, Gibraltar
FREE: Purchases over €149 (standard shipping 4 to 6 business days)
€15: Purchases under €149 (standard shipping 4 to 6 business days)
Express Shipping: €27 (2 to 4 business days)
USA and CANADA:
FREE: Purchases over $149 (standard shipping 5 to 8 business days)
$12: Purchases under $149 (standard shipping 5 to 8 business days)
Express Shipping: $29 (2 to 4 business days)
MEXICO
FREE: Purchases over $249 (standard shipping 5 to 8 business days)
$49: Purchases under $249 (standard shipping 5 to 8 business days)
Express shipping: not available
CENTRAL AMERICA, ANTILLES
Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic
FREE: Purchases over $249
$49: Purchases under $249
Express Shipping: Not available
SOUTH AMERICA
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay
FREE: Purchases over $249
$49: Purchases under $249
Express Shipping: Not available
Other countries: consult
Shipments outside the European Union may include customs duties or import fees that must be fully borne by the recipient of the order. Jorge Revilla has no jurisdiction over these amounts established by the different customs authorities and, consequently , cannot advance their price . If your order is affected by these duties, you must pay them directly to the transport company or the competent authorities.
2- Order status.
As soon as your order has been shipped, we will send you an email to inform you:
- If you created an account before placing your order, you can track your orders by visiting 'My Account' and clicking on 'Order History'. You will be able to view your previous orders as well as the status of your current order.
- If you did not create an account or if you registered after placing your order, you will be able to track your order via the email you will receive.
If your order has not been delivered within a reasonable time or you have questions regarding delivery times, please contact us: shop@jorgerevilla.com
3- Order modifications.
Once your order has been confirmed, it will not be possible to make changes or cancel it. In this case, you will have to start a return process once you have received the package.
4- Packaging.
For Jorge Revilla, presentation is a very important part, that's why all purchases are prepared as a gift. A lovely surprise!
If you have any questions, do not hesitate to contact us by writing to shop@jorgerevilla.com or by calling +34 947 27 40 40